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Intelemed  Revenue Cycle Management, Claims Processing, Medical Billing

Intelemed offers comprehensive medical billing services to small medical practices as well as larger groups of health care providers. This unique service is for any size practice in any location in the country. Remote services are a specialty of Intelemed.

For those practices interested in Electronic Medical Records, Intelemed offers a unique solution with our Intelemed Billing Plus option. With this program, Intelemed will provide the top rated EMR/Practice Management program included in your monthly fee. Intelemed can access your server remotely, acting as an outsourced employee. We bring to you expertise in billing as well as to the knowledge of other functions of your software.

Electronic submission of claims to insurance companies and government healthcare agencies where electronic data interchange (EDI) is available.

  • Submission of HCFA paper claims to insurance companies and government healthcare agencies where electronic processing is not available.

  • Accounts monitoring and aging. Aggressive account follow-up on slow or delinquent accounts.

  • Generation of various standard and custom reports pertaining to accounts receivables, denials, and payments/reimbursements receive.

  • Strong protocols to appeal any underpayments and denials to get you the most possible reimbursement for your service.

Intelemed is not just a claims processing center. Our goal is to provide the highest return on your claims without having to sacrifice service or patient support.  We successfully convert medical services into strong cash reimbursements by providing a full range of medical billing services including:

  • Generating and accelerating individual claims which are professionally prepared, accurately coded and electronically submitted

  • Agressive follow-up on all claims

  • Prompt posting of payments

  • Collection and analysis of patient information

  • Courteous but effective collection of outstanding receivables

  • Patient billing questions answered personally and efficiently

  • Customized monthly statistical useful reports and spread sheets tracking business activity and productivity

  • Analysis and recommendations for fee structuring to optimize reimbursement



Intelemed Medical Billing - Key Benefits


Intelemed’s customized approach allows us to act as an extension of your staff. This permits you and your personnel to focus on practicing medicine. At Intelemed we are committed to increasing your receivables and decreasing your expenses and worries. Please read the following to understand how we are able to get these results:

Individual Account Executive
Each Client is assigned their own account executive. This gives your staff the security and comfort of dealing with the same representative who is uniquely familiar with your practice. And yes, each account representative has backup support.

  • Account Representative Coverage
    All calls are answered personally. We take great care with your customers and are sensitive that they don’t want to be left on hold, disconnected, or worse, left with an unresolved billing inquiry. When a patient calls they speak directly with an account representative. Questions are answered courteously, and all efforts are made to expedite a settlement. Patient privacy and support are never compromised.

  • 24 Hour Claim Processing
    When claims are received in our office, they are processed within a 24 hour time frame.

  • Electronic Claims Submissions
    Intelemed submits your claims electronically to Medicare, Medicaid, BCBS and all commercial carriers on a daily basis. Once we receive your data, your account representative checks for any errors, makes corrections if necessary, and submits the claims ensuring accurate claims submission.

  • Claims Follow-up
    We aggressively follow-up on all outstanding claims. In addition to your individual account executive whom deals with carriers and patients, Intelemed has follow-up specialists that assist in calling patients to deal with outstanding balances. This is mutually beneficial, we understand that if you don’t get paid, we don’t get paid.

Intelemed Billing Plus offers the top rated practice management and electronic medical records software (EMR) as part of this all inclusive option for any practice that is interested in moving to an EMR solution and wants a company that can provide the complete turn-key implementation that included billing and IT support.

Qualifying practices will receive all the functionality of the complete integrated EMR program with no upfront cost for the software application, along with all the benefits of Intelemed’s out-sourced billing and revenue cycle management and Managed IT support. This allows you to concentrate on practicing medicine while we take care of your software, hardware and accounts receivable.

Your practice also has the option of maintaining a server within your office or utilizing a virtual server or ASP solution. (Practices will be responsible for adequate internet connection, software training, hardware and installation costs.)


 

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